Litmos LinkedIn Studying Break Recap: Lindt Australia Shares Their Lean L&D Success Story

Litmos not too long ago held a LinkedIn Studying Break with Robyn Rodrigues and Nicole Rebic, Individuals Leaders from Lindt Australia, a chocolate manufacturing firm. The dialogue revolved round how Litmos has helped Lindt Australia’s lean L&D staff launch scale its eLearning program and the way leveraging the instruments and methods for L&D has impacted their day by day operations and enterprise outcomes.

This digital roundtable lined many L&D matters, together with:

  • The function of Litmos in Lindt Australia’s L&D technique
  • Lindt’s L&D journey, earlier than and after utilizing Litmos
  • The impression of eLearning on Lindt Australia’s operations
  • The way forward for L&D at Lindt Australia

4 insights from our dialogue with Lindt Australia

1. Transitioning to digital studying improved scalability and effectivity

Lindt Australia beforehand relied closely on guide workshops and paper-based processes for his or her studying and improvement (L&D) actions. As they expanded, they realized the necessity for a digital answer that might cater to their numerous sectors – retail, manufacturing, head workplace, and discipline groups. They required a studying administration system (LMS) that might not solely assist them handle compliance coaching, but additionally eradicate the necessity for bodily doc storage. The transfer to eLearning utilizing Litmos’ LMS allowed them to automate and streamline their L&D processes whereas adapting as they grew.

2.  Completely different roles within the group want completely different coaching

Recognizing that one measurement doesn’t match all, Lindt Australia has seen success in growing tailor-made coaching methods for various roles inside the group. They created customized studying paths for various departments and roles, permitting for a extra focused strategy to L&D. By understanding the particular wants of every division, they had been capable of present related studying supplies and assets, enhancing the training outcomes and engagement of their workers.

Rodrigues defined the iterative course of that her staff took to start customizing their strategy to coaching, saying:  “We created separate methods, and we understood the extent of the training and what ranges every of the departments had been in. We then understood what the long run may very well be and began small, engag[ing] with each particular person at the moment as nicely. And that features our manufacturing staff and our retail staff.”

3. L&D metrics facilitate steady enchancment and reveal ROI

Lindt Australia tracks key L&D metrics to know the impression of their coaching initiatives. The corporate makes use of varied key progress indictors (KPIs) comparable to completion charges, engagement ranges, and compliance knowledge to judge the effectiveness of their L&D methods. By monitoring these metrics, they’ll determine areas of enchancment, tailor their coaching content material, and measure the ROI of their L&D efforts.

“We lead the world now in security inside Lindt,” Rodrigues famous. “And that’s just about as a result of coaching that they’re receiving and the way it’s been delivered… We are going to all the time be sitting inside the 95% mark, which wasn’t taking place earlier than.” She additionally emphasised how Litmos’ reporting options have helped extra departments make data-driven coaching choices at Lindt: “A lot in order that it’s not sitting as an motion plan merchandise inside any of our departments.”

4. A tradition of steady studying reinforces organizational values

By means of their L&D methods, Lint Australia has fostered a tradition of steady studying and engagement inside their group. Leveraging Litmos LMS, the corporate has made L&D accessible to all workers, from the pinnacle workplace to the manufacturing line, making certain everybody has the chance to develop and develop. They’ve additionally empowered their workers to take possession of their studying, fostering a way of worth and connection to the group.

“We’ve a duty to one another and what does that appear like?” Rodrigues states when discussing Lindt’s core values. “We’ve been capable of create modules that actually are area of interest for each division that may deliver our values to life,” she defined.

Need to hear extra about how Lindt Australia’s staff discovered L&D success?  Watch the recording of their LinkedIn Dwell session right here,

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